BertiFarmer365
Best Wedding Cake Ever Made But Each day Late Keeps It a Secret and The Baker Remains Pocket Poor
One of my clients made the following statement: "You can have the very best wedding cake ever baked and decorated, but delivering the day after the wedding could keep your company a secret" and I added "not to mention keeping you pocket poor."
From my observations, there are still lots of pocket poor bakers be they small businesses to individual employees. Missed delivery dates still haunt many smaller businesses to even large corporation.
How often in the quest to increase sales the answer comes each day late and a dollar short? Crazy busy sales agents are always looking for this new sales lead or new customer. They create promises and contracts are signed. Then when the solution is due the delivery date isn't made. People scramble here and there, casting blame on everyone including the client. The salesperson is left holding the bag and possibly a debit to their commission check.
In today's workforce, there appears to be a ":que sera sera" what's going to may be be attitude by some employees not to mention small businesses. The attitude or belief the solution ought to be delivered promptly as well as on budget appears to have been lost during the Twentieth century. Now, people expect payment for excuses instead of results.
Using the trend to hire independent contractors particularly when you are looking at technology services, this is a rampant almost epidemic problem. Among my colleagues in trying to use some programmers during the period of many months needed to literally cancel anything three separate times until he found a team willing to perform the work. What's so sad he'd the entire project organized and was very specific in what he wanted in the IT programmers. What he received was excuse after excuse despite promises were designed to honor the delivery date.
Another client is facing this productivity challenge both from his full-time employees in addition to independent contractors. He sets the parameters, clearly communicates the expectations but still projects are delivered late. Now he must make amends with the customers.
With the economy still very shaky, one would think people would do what they required to do as soon as possible so they can either keep their jobs or earn money from their efforts and to the next project. However this is not the case. Again, a lot of pocket poor bakers appear to be within the workforce.
The only suggestion would be to invest additional time in finding the best people. This means using performance appraisal tools along with a tight interviewing and candidate selection process to guarantee the right individuals with the right talents making the right decisions for the best leads to the best time period enter your workforce (the right environment). By investing more time around the front end of the candidate selection process can lead to spending far less around the tailgate end.
